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Cockroach found crawling on the walls and they wouldn't move me to the empty rooms all around me. It was after 8pm so I had to call the emergency number they left up. They wouldn't come look at it as they said it was a stink bug. I said I had photos if they wanted me to send them (it was not a stinkbug). The man on the line said he wasn't interested in seeing any photos. I had to sleep in a cockroach room. I would look at the other inns in this town.

We have stayed at Hillwinds Inn several times in the past and were pleased. However, on this trip we discovered they no longer offer the services that made them stand out. They no longer offer a continental breakfast and afternoon snacks in their lovely reception area. Now that area sits empty. Landscaping also no longer stacks up against their competition. Also, they had an old rusted out truck parked in front of our room which made it challenging entering and exiting our parking spot which obviously belonged to management. We checked in on a Thursday and asked if they also had a vacancy for Friday night. They did, but double the rate (literally, from $152 to $299) which was my bad for not checking out the property before booking the extra night. To be fair, the room was clean, and the beds were comfortable. However, the things that made them unique are gone. Hopefully, their cost cutting initiatives have paid dividends because they are not going to generate future revenue from us!

Late night check-in was easy. Ground floor rooms so we could park in front of our room. Carpet in our room should be replaced. Mattress was soft. Yet for a late night check-in for 1 night stay it was fine.