Americas Best Value Inn Blue Ridge

Don’t stay in this hotel Aircon is not working, unsanitary and service is poor

If I could give this location negative starts, I would give -10. I have never stayed in such a horrible motel/hotel in my life. I don't know how they are still in business and why the BBB hasn't shut down this place yet for the shake of public health and safety concern. We wanted to stay in a place near some of the action, so we booked for 2 nights non-smoking room. But we were give a room that it smelled so bad of cigarette smoke that we couldn't even enter. Then they give us a different room, but as the night progresses, the cigarette smells increases as well. Toilet was broken and the ceiling was covered with black mold. I called the office and asked if we could check out next morning. We were so tired and unsafe to drive back home that we stayed that one night and check out next morning. This place should shutdown as soon as possible. This place need a complete gut to remove all those mold or black mold. If one room has black most, I am sure other rooms have the same also. This place is unsafe, unhealthy, filthy carpet, broken toilet, noises from left/right/upstairs room, and they are renting smoking and stinky room as non-smoking. It's just disguising all around. I wish I was able to give this place a negative rating.

mold in balthroom, room stunk, pool was empty

Very accommodating and very helpful during an unexpected storm as we were able to not only have shelter for the night but also our pets were able to stay with us. Close to restaurants and grocery store as well as gas stations and the price was reasonable

very happy with room no breakfast ....no refrig but great quiet room. room was nice all except no breakfast as advertised no refrig ...bed was comfy quiet place ..will stay there again. parking was nice

Made reservations two months ago for 2 accessible rooms. Got to hotel on October20th to check in and was told there were no accessible rooms available. Because of health issues with my wife and age of my mother, I had requested accessible rooms when reservations were made. We were placed on the second floor and had to climb stairs, no elevators. Neither room was handicap accessible. My wife and I were moved to three different rooms in two days because of maintenance issues with the rooms, could not open door, not heat. I ask for email conformation and did not get at time of reservation. I will not use this chain again in the future.