Spark by Hilton Bluffton Hilton Head Island

Clean rooms, excellent sleeping mattress, quiet, hot water, & better water pressure

Clean accommodation with all the necessary amenities. The staff was courteous and responsive. Location was great with restaurants and grocery store close by.

Room was clean yet lacked content. Needed more furniture and decor/pics. Spark does not provide in room coffee makers which is a deal breaker.

Family of 6 We arrived late. Unfortunately we had to witness an upset customer ahead of us but the representative of the hotel handled the situation well. The customer was NOT right. The hotel was pretty cleaned. The grounds could be cleaner especially with the garbage cans inside and out. Couldn't find a garbage can to throw something out that was bigger than a soda can on the floors unless you were there outside or in the kitchen area. I was a bit frustrated that they knew I was a party of 6 so clearly I needed to use the pull out sofa and had to 1) call for the sheets for the sofa which didn't include pillows (2 fitted sheets and a thin quilt) but 2) that we had to go get them from the front desk. Same for towels. If you know the room is booked for 6, 6 towels should be provided. If it's booked for 2, give them 2. They provided breakfast from 6 to 10 which is a great timeframe. Keep in mind, it was a cold breakfast meaning no hot items. It was cereal, fruit, yogurt, hard boiled eggs, juice, bagels, muffins, and then coffee and hot tea. There is a Sam's Club, Walmart, IHOP, bagel shop and much more within minutes. There was a mini fridge in the room as well. They provide a free pack and play for infants and have highchairs for breakfast. Be careful when you go outside at night. We encountered owls, wolf spiders, racoons, and water bugs. Doesn't affect my rating for the hotel persay but if maybe the garbage cans outside were cleaned more frequently they wouldn't have unwanted guests.

Clean and convenient

The property was amazing. The front desk staff could have been a bit more welcoming. The breakfast needs to be improved. The selection was very basic and not fresh. I would definitely recommend the property to others.