Hyatt Place Boca Raton

The hotel is in a good location and sadly that’s the only positive I have to say about this hotel . My room was beyond disgusting ( sorry for using that type of language) but I don’t know how else you describe an odor of urine and stains all over the sofa and mildew in the shower. I didn’t complain because i arrived late 10:30 pm and the front desk people were not the friendliest people. The charge for my room was $215 , I had no problem with that but then a few days later the hotel charged me an extra $83 and an extra $30 . For what ? I have no car , no parking.. and I left the next morning early . I read other reviews and according on what other people said this place is notorious for stealing people money , basically thieves . I made pictures and a video of the room . I would never recommend anyone to stay in this hotel .

Overall great experience at this hotel! The free breakfast is fantastic! Vibrant lobby with bar/restaurant and snack counter. Lively location downtown close to restaurants. But rooms are quiet. Nice pool and friendly staff. Highly recommend.

The hotel was clean and offered ample indoor parking. It was unclear whether valet service was available, as no staff were present outside to greet arriving guests. After waiting briefly, we opted to park on our own. Check-in at the front desk was quick and efficient. The housekeeping staff was the most inattentive I’ve encountered at any hotel. Not a single team member greeted us, made eye contact, or acknowledged our presence. This lack of basic courtesy is disappointing. Additionally, the faucet had extremely low water pressure, and the TV displayed a green line across the screen (both rooms). Although the remote included a Netflix option, it didn’t work. When I contacted Guest Services, I was told that engineering was not available to "hook up" Netflix. It’s surprising that, in this day and age, basic amenities like Netflix and other streaming services aren't readily accessible to guests.