Biohotel Organic Suites

Buena ubicacion

My wife Joanne and I had an absolutely wonderful time at Biohotel and we highly recommend anyone reading this review to choose this establishment when visiting Usaquen in Colombia. Our trip started out by being warmly and professionally greeted by Pilar the Guest Service Coordinator (apologies as I when I was going to take her picture I was told that she was off on those days) and Karen & Laura (see picture 1). In the reception area after checking in, we were again warmly and politely greeted by Christian Monroy (see picture 2) who took us to our room and made us feel ooh so welcome. Throughout our stay we were taken care of by Jose (see picture 3), Ramon and Ridrigo (see picture 4), Joani (see picture 5) and Jorge (see picture 6). All of these staff members treated us like family and we loved them as such. Jose did everything from fixing our bathroom sink to help us with the scheduling of the timing of the use of the amazing roof top Jacuzzi. Ramon guided us as to how to see the city and gave us directions to the beautiful and immaculate “Parroquia Nuestra Senora de Torcoroma” church and the Ara and Carulla supermarkets located nearby. Joani always had a bright and warm smile and also helped us with our room. In the mornings, we were taken care of by the dining manager Wilmar (see picture 7) and our inspirational and witty attendant Elbert (see picture 8). By the way, the breakfast is delicious with a wide variety to choose from, from eggs, soup and food to fruit, pastry, bread and dessert. Walk with a coat though, it’s cold (9 degrees Celsius) in the mornings. Back in our room, Janet (see picture 9) kept our space clean and tidy while we were pampered by Natalia (see picture 10) in the Spa on the T floor. All in all, we had a wonderful time at Biohotel, it is safe, the staff are loving and caring, the rooms are spacious and clean with breath-taking views and it’s a 5-minute walk from the main city. This is our third time visiting and will return when next we visit Usaquen. !Hasta Pronto!

El hotel es hermoso, con habitaciones cómodas y muy bien decoradas. El personal es súper amable y siempre dispuesto a ayudar. La comida es deliciosa y todo en conjunto hace que la experiencia sea inolvidable. Sin duda volveré, ¡me encantó!