Dopa Hostel

這家住得不錯，一定要注意晚上11點前check in，不然辦理入住會很麻煩。早餐不要抱期望，適合E人一起扯犢子。布洛尼亞是個很美的城市，推薦好好體驗下。

كان مكان الإقامة يعطي إحساسًا بالطفل إلى حد ما. بفضل المضيف اللطيف، تمكنت من التعرف على وجبات الإفطار الصحية والجولات المختلفة. بولونيا هي مدينة ليس بها الكثير مما يمكن رؤيته مقارنة بالمدن الأخرى، لذلك بقيت هناك ليوم واحد فقط، لكنه كان مكانًا مريحًا للإقامة. كان الإفطار المعد بعناية ممتازًا.

I have mixed feelings about this hostel. I do believe it’s the best hostel choice in Bologna. However, it fell short for me a few times. First of all, the city tax and any extras must be paid in cash. This was not advertised in any confirmation emails that I recall so I barely had enough for city tax upon arrival. I had to go to the ATM to pay for my towel rental. A heads up would have been nice so I could have ensured I had enough for all my extras I needed (my hostel in Rome lumped it in with the bunk credit card payment so that’s what I expected in Bologna as well). Secondly, although I ultimately had success, it was a struggle to get my laundry done. They advertise laundry service both on the website and on signs throughout the hostel, so I planned to have my laundry done at Dopa. When I asked the first day, I was told there wasn’t time (it was 4pm). The second morning I was told they didn’t have time (I asked at 8am). After I came back to the hostel that afternoon there was suddenly time for them to do my laundry so I took them up on it instead of scrambling to find a laundromat. My clothes were given back to me still slightly wet which wasn’t ideal for the €7 pricetag but I hung them on the hangers near my bunk to finish drying overnight. If laundry service wasn’t a guarantee I do feel it should be advertised that way (“laundry service as time & resources allow”). Otherwise the hostel was a typical hostel - loud, and a struggle to get into the bathrooms when you needed one (3 showers & 3 toilets shared amongst all guests). But the location was good & felt safe. And the staff did a great job keeping it clean, especially the bathrooms given how many people use them. If I was on a budget I would stay here again but I would prioritize a hotel first if possible.

Solo travel to Dopa Hostel Good hostel. Location was about 10-15 minute walk from what would be considered the centre (Piazza Maggiore) and on quite a busy street - not reflected in the noise levels though. I think having physical, metal keys added to the noise because people were banging them on the door when trying to open it etc. other than that, noise levels were good. Good bathroom amenities in all 3 spaces. It was a good place to stay as a solo traveller - it felt safe. I didn’t have the breakfast but to be included and such a good mix was good.

Trattamento telefonico al cliente pessimo. Arrogante receptionist al telefono mi ha trattato malissimo per utilizzare un eufemismo e non sono riuscita a comunicare risolvendo un problema che poteva essere risolto così come ho fatto in altre strutture di stesso livello ma con personale garbato e disponibile.. lo sconsiglio vivamente a chiunque, nonostante non abbia mai potuto pernottare in quanto la carta è stata rifiutata ma ho pernottato in altro hotel. Mi hanno applicato penale e ho fatto segnalazione con apertura di ticket su Booking. Viaggio per lavoro spesso e non è mai successa una cosa simile. Un albergo si fonda sulla disponibilità, la capacità di ascolto e la comunicazione assertiva del personale

The staff was pleasant, the kitchen a bit unkept sometimes over night. It was overall average