Holiday Inn Express & Suites Bonham

Good Clean room and bathroom; good WiFi signal; vertical grab bar by faucet; non-skid pads in tub bottom; towel hang bar by shower; wall sockets by the nightstand; good window night shade. Very good breakfast, but the staff needs to pay attention to the oatmeal and gravy to add water to prevent thickening. Not good Sticky bathroom floor; not properly rinsed. No horizontal grab bar in shower; nightstand lamp sockets are wobbly and do not make good contact with two-prong charger modules.

Property needs cleaning thru out. Room had not been vacuumed and were many small stones in carpet.

The receptionist was very rude. Called me with an attitude accusing me of not paying for our stay even though our bank account showed that it was paid. the floor in the room was sticky and dirty.

We stay here anytime we come to Bonham because it’s honestly the BEST hotel there is in town. We’ve been staying here since it opened and things you can always count on here are consistency of a clean room, nice hot breakfast each morning, beds are still pretty comfortable; which is a HUGE plus when you’re sore from a long road trip, and they are pet friendly and since we travel with our yorkie, this is a big deal! One more thing that is a plus is the indoor pool! It’s always been clean and when we flew in with other family, my parents were able to swim with our little granddaughter and they all had an amazing time! If you’re making a trip to Bonham/Fannin County, this is where you’ll want to stay!

The hotel and grounds are clean, groomed and the staff are friendly. There are more employees at this hotel than a property four times its size. The beds and pillows are comfortable and the shower was awesome. The cons being that the lobby, breakfast area and the breakfast itself smelled of cigarette smoke. While drinking coffee, the attendant went outside to smoke with the front desk lady MULTIPLE times. To play it safe, I decided to take a cinnamon roll upstairs but they had been removed. Asking the attendant about more, she said " I had to throw them away". About that time, an employee with pink and blonde hair comes out of the kitchen with a whole tray of cinnamon rolls and takes them to her car. You just can't make this up.

good shape fro 2015 build