هوليداي إن بون - يونيفيرسيتي أريا باي آيتش جي

This hotel is the prime example of lipstick on a pig! Went to check in and had a very rude host tell me my room was canceled the day before when in fact we didn’t cancel it. I asked questions and literally received no answer just a “here sign this.” It’s middle of summer and the pool is closed. We come with kids, fix your pool! First Holiday Inn I’ve ever seen with no complementary breakfast. They charge for what looks like a jank food experience. Hallways feel like you’re on a cruise ship as they are no higher than 7 feet at best. The rooms look like a restored Days Inn, paint peeling off the walls and the halls and room smells musty. They try to make this seem like a 3-4 star hotel when it is no better than a 2 star at best dressed up as a Days Inn. Beds are comfy but the $200 plus a night is too steep for what you get. Spend your hard earned money somewhere that cares and isn’t trying to be something they are not.

Not clean, pool out of service, rooms smell bad. No breakfast free in the page don’t specify that if you want breakfast you need to pay for each person.

The desk clerk at check in was great. She went out of her way to solve reservation problems, We originally booked at Holiday Inn Blowing Rock but had reservations canceled less than 24 hours before our trip. They said a broken water main was the reason for cancelling our reservation, so we then rebooked in Boone. It turns out that after being told that they had a pool and hot tub, they were both not working. I would definitely not go back to Holiday Inn.