Erus Suites Hotel Boracay

The hotel asked us to pay addittional for the kids. While my booking clearly stated we have 3 kids.

Recommendable place to stay. Very accommodating staff, they gave us upgraded room for free and the room is very clean. 💕🏝️

Had the purpose of stay as birthday celebration but glad I had only 1 night of stay here since everyone was thinking nothing for the purpose of your stay. No one greeted, had no birthday set-up nor a small cake for celebrants. Checked in on a twin bed room when original booking is a king bed. No one informed upon check in of the room being upgraded nor changed to a two single bed. Hallway lights are full of cobwebs. No one informed that breakfast was plated with very minimal options. Pool which you can’t enjoy as it was 6ft. And the security who kept playing video games at the front desk, he could’ve just helped opening the door or whatever. Bed was like sleeping on a cardboard. It was very painful to my back. Imagine waking up at dawn due to the pain and crying for it since it was already all horrible. It was a really bad experience for a birthday. You can get better options at front beach for this price.