Boracay Island Balabag Hotels

If you value cleanliness don’t boon this hotel . Hair everywhere even on my “clean sheets “. I was so uncomfortable. The photos on the website aren’t current . The place isn’t maintained well. If you want to be close to everyone and everything book another hotel . It takes about 5 -8 minutes to get to the front gate and then about 10-15 minutes yo D mall two 150 PHP each way . The shuttle kinda makes sense. Maybe because I booked on trip.com I got two disgustingly old rooms before but then they gave me a better one . My disappointment started there . Water cane to my eyes when I entered the first room.I honestly was considering losing the money and go to another hotel. Staff is pleasant and helpful and always smiling . You think they have 10 different restaurant choices with their “no outside food rule “. Never ate at the restaurants I prefer my freedom . Breakfast wasn’t super delicious, so I didn’t risk the restaurants. Honestly I only booked because my friend recommended it . But it was a disappointment from I entered the room . Not even hand towels but I got water daily . It’s not the worst but definitely not the best. Breakfast is mid - same foods everyday . I enjoyed the foam party and the private beach. The property is big and loads of chill spots . I just wished the upkeep was better. Check out is a hassle. Too many paperwork . At check in the list of rules was a turn off . I felt like a kid entering a dorm room .

They have many pools suitable for kids! Breakfast is ok. It gets too crowded around 6:45am. The location is great. They have lounge beds by the beach. The roundtrip transfers cost ₱1900 per adult and ₱1350 for children. You just need to contact the hotel directly. It’s very convenient!

I booked the family room for my family and me. The room was really good and near the swimming pool. It's really convenient to swimming. And they have good massage service beside the pool or room service. My family had a fantastic memory here

Stay dates: August 2–4, 2025 | Room 541 We stayed at Henann Lagoon from August 2 to 4, 2025, in room 541. One evening, I ordered room service consisting of a salmon steak, a Henann salad, and two bottles of San Miguel Light. I was shocked to discover, after eating just three bites of the salad, that there was a rusty old screw under the lettuce. I immediately called the staff to report the issue. The server came to clean up and saw the screw himself, but he did not apologize. He only said he would check with the kitchen. What’s more disappointing is that no one from the hotel followed up with us during the rest of our stay — no apology, no explanation, not even a mention of the incident. It is deeply concerning to encounter such a basic and dangerous mistake in a hotel that’s part of a well-known chain. That said, aside from this issue, the rest of our experience was good. The buffet breakfast was excellent, though I avoided eating any more salad afterwards. Special mention to the kimchi — it was delicious.

I absolutely loved my stay at Henann Garden Resort! The place is superb beautiful, clean, and so relaxing. One of the best parts is the easy beach access—it’s literally right in front of the resort! Perfect for quick dips and sunset views. The staff were all incredibly accommodating and friendly, which made my stay even more enjoyable. Everything was smooth and hassle-free. I genuinely had such a great experience here, and I’ve already started recommending it to my friends. Can’t wait to come back!

We’ve been booking this hotel ever since and my kids love this hotel. However, this time around we had a terrible experience upon checking in. We are a family of 5 (2 adults and 3 kids) but my eldest is already considered an adult because of his age which is understandable to any hotel policy. We booked a premium deluxe room which is the biggest in this hotel with 1 double bed and 1 single (same as what we’d booked before). What we don’t like is what happened with us upon checking in, they said my son is considered an adult they insisted on us getting another room which is unreasonable for us since hello??! A 10 year old kid will stay by himself in the room OR separate us family??! The room we booked can occupy 3 ADULTS to technically speaking this should be allowed. We also informed that we are WILLING TO PAY EXTRA for our 2 kids - and by the way they have an option for this; a rate for extra kid/child. Still they insisted on the another room. We had to wait for hours to confirm if what we want can happen. The manager (name:Charizze) is not willing to meet us half way. In the end we paid for 3 ADDITIONAL ADULTS!! Talk about a ripped off when it should just be 2 extra kids. Also our request for airpot transfer upon arrival was denied due to the same reason of not getting another room. Really terrible customer service (reservations supervisor: Bea Race) This will be our last stay in Hennan Prime. Sad to say they have a TERRIBLE FRONT DESK CUSTOMER SERVICES. Hennan you need to train your managers well.

My family had a really nice stay at Azalea. The location was strategic, just 3mins walk from the hotel. Near savemore, ATM and 10mins away from d’mall by foot. We booked the 2 bedroom suite for our family of 6. The breakfast in Kuya J restaurant had variety of food. And the best part was the customer service. The hotel staff are great. They attend to all of our request. Just one thing I think that needs improvement, smell of the pillows. But overall, all’s good.

Very clean and calm ambiance. Recommended for solo travelers. Breakfast is great! Service is good. Very strict on visiting hours. And visitors are not allowed to come up to your room. No pool light during night. Location is good when you're a type of traveler who enjoys walking. I was not able to use the TV It's confusing to use. Channels are not working Don't expect that Netflix and prime are provided.

The BEST!! The room itself was immaculate, offering a luxurious and comfortable experience. The modern decor, coupled with high-end amenities like the beds and bathroom, made my family stay truly memorable. Thank you also the very accommodating staff of Mandarin Nest. We felt like a vip. We’ll be back for sure.

Hotel was nice, a big pool in the center and another roof top pool with a Bar. right on the ocean with plenty of restaurants and bars. I am not sure what to compare it to as this was my first travel to the area the level of the rooms, and hotel was decent and good, everything was clean and enjoyable. It wasn't high end resort. Staff was super nice and friendly.