Hôtel Burdigala by Inwood Hotels

مراجعاتHôtel Burdigala by Inwood Hotels

Hôtel Burdigala by Inwood Hotels

115 Rue Georges Bonnac, Bordeaux, 33000, Franceعرض تفاصيل الفندق
Hôtel Burdigala by Inwood Hotels
Hôtel Burdigala by Inwood HotelsHôtel Burdigala by Inwood HotelsHôtel Burdigala by Inwood Hotels
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تقييمات الضيوف Hôtel Burdigala by Inwood Hotels

9.1/10
رائع
77 تقييم
التقييمات الموثوقة
الموقع9.1
وسائل الراحة9.0
الخدمة9.1
النظافة9.2
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(77)
تقييمات إيجابية(207)
تقييمات مع صور / فيديو(12)
تقييمات سلبية(3)
sylvain
غرفة إدارية
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
4 تقييم
8.0/10
جيد جداً
تم النشر في 13 أبريل 2025
The location is good ! Front desk service nice ! The room to hot and malfunction of AC The housekeeping service not super good ! Missing towels paper and not very clean bathroom The breakfast average for 5 starts hotel and also the seating area not very comfortable for proper breakfast ( seat to low )
ترجمة
Lenny Liu
غرفة قياسية
تم التسجيل الوصول ديسمبر 2024
العائلات
25 تقييم
10.0/10
متميز
تم النشر في 8 يناير 2025
Great hotel at Bordeaux. Like the decorations of the rooms and public areas. Would book again next time. Front reception services are good.
ترجمة
مستخدم مجهول
غرفة قياسية
تم التسجيل الوصول سبتمبر 2024
سفر مع الأصدقاء
15 تقييم
10.0/10
متميز
تم النشر في 7 أكتوبر 2024
服務態度很好的 而且房間新裝修 品味在線
ترجمة
L_Han
غرفة إدارية
تم التسجيل الوصول فبراير 2024
العائلات
10 تقييم
9.0/10
رائع
تم النشر في 4 أبريل 2024
住的整體感覺還行，但是最後一晚洗浴的濾水出問題了，房間積水嚴重，不太滿意
ترجمة
Dominic
غرفة قياسية
تم التسجيل الوصول نوفمبر 2023
الأزواج
9 تقييم
10.0/10
متميز
تم النشر في 4 فبراير 2024
Located at a very nice location, walkable to downtown. Hotel room very clean and the staff are nice and helpful!
ترجمة
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول ديسمبر 2023
العائلات
10 تقييم
10.0/10
متميز
تم النشر في 9 يناير 2024
洒店位置很好，步行十分鐘就可到市中心，酒店非常干净漂亮，陽光充沛，服务很好，是这次旅行最满意的酒店。
ترجمة
Xiaoyue DING
غرفة قياسية
تم التسجيل الوصول أكتوبر 2023
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 27 نوفمبر 2023
very good and I'm very satisfied with all the decorations and service is very friendly!
ترجمة
مستخدم نزيل
تم التسجيل الوصول أبريل 2025
اخرى
10.0/10
متميز
تم النشر في 11 مايو 2025
This is a superb hotel and it was particularly lucky for us that we were staying here as my wife had an accident and broke her leg. The hotel staff (Clemence especially) were fantastic and helped us get the medical care that we needed. I've never had to impose on a hotel staff this way before and the way that they helped us throughout the process was so very much appreciated.
ترجمة
مستخدم نزيل
تم التسجيل الوصول أبريل 2025
الأزواج
10.0/10
متميز
تم النشر في 10 مايو 2025
This hotel truly exceeded my expectations. While it’s already a lovely and comfortable place — perfectly located, with an amazing breakfast — what really makes it special is the staff. From the warm and welcoming reception to the incredibly friendly bar and restaurant team, and the attentive housekeeping staff, everyone makes you feel genuinely cared for. It’s one of those rare places where you instantly feel at home. One unique feature I absolutely loved is the set of private rooms for watching TV, playing games, or just relaxing — plus a small cinema room! Such a great idea and beautifully executed. I’ll definitely be coming back — many times!
ترجمة
مستخدم نزيل
تم التسجيل الوصول أبريل 2025
الأزواج
10.0/10
متميز
تم النشر في 9 مايو 2025
Highly recommend this hotel to Bordeaux visitors. It’s clean, close enough to walk to restaurants and sites of interest, and the staff is extremely helpful and cheerful. The hotel entrance is beautiful, particularly the staircase. Comfortable seating areas throughout the main floor. Wish we could have stayed longer.
ترجمة
Erandi
تم التسجيل الوصول أبريل 2025
الأزواج
8.0/10
جيد جداً
تم النشر في 9 مايو 2025
This was a nice clean hotel that felt like a solid 4 star hotel. The room and the bathroom were renovated and modern. The bar and the breakfast area were also nice. The service was perfectly adequate but not what I would call 5 star service at breakfast or at the bar. I didn’t love the neighborhood this hotel was in. Although a short 10 minute walk to the downtown area, the neighborhood itself didn’t have a ton of dining options and felt very residential, which isn’t what I normally like when traveling. So although this hotel is rated as a 5 star, this is more of a 4 star hotel.
ترجمة
Eric
تم التسجيل الوصول أبريل 2025
اخرى
10.0/10
متميز
تم النشر في 7 مايو 2025
Très bel hôtel Très bel hôtel pour un séjour parfait en famille de 2 nuits ! Tout était réussi
ترجمة
مستخدم نزيل
تم التسجيل الوصول أبريل 2025
اخرى
10.0/10
متميز
تم النشر في 7 مايو 2025
We travel *a lot* and rarely give 5 stars... We stayed here for a week. The rooms were really well appointed, clean, modern and elegant. The breakfast service is nice and recommended. Staff is attentive and was always there. Overall very good experience. highly recommend
ترجمة
71JohnL
تم التسجيل الوصول مارس 2025
الأزواج
4.0/10
تم النشر في 4 أبريل 2025
At 10 PM, my wife was taking a shower when the hot water suddenly stopped. There was no hot water at all. I tried to call the front desk using the only phone in the room, but it was completely dead because it wasn’t charging properly. To make things worse, there were no instructions anywhere on how to use the phone or which number to call. I had to keep guessing, while the phone was about to die. This is just unacceptable. Also, the shower had cheap curtains that didn’t keep the water in. The bathroom floor got soaked and slippery, which is dangerous. When I finally reached the front desk, they told me in a very casual way that they have no idea why there was no hot water, the whole hotel had no hot water and it would take a few hours to fix. No warning, no apology, just a cold response. I’ve stayed in many 5-star hotels around the world, and I have never experienced something like this. Not having hot water is a basic failure in service. This whole situation was awful and it completely ruined our stay.
ترجمة
رد من مكان الإقامة: Dear guests, Thank you very much for taking the time to share your thoughts with us. We are very sorry to hear that your stay did not meet your expectations and we sincerely apologise for the inconvenience. With regard to the hot water problem, we fully understand that this affected your comfort and we are deeply sorry. Although unexpected incidents, such as a breakdown in the heating system, may occur, we will do our very best to remedy the situation as quickly as possible and offer you appropriate solutions. As for the problem with the telephone in the room, we regret that it did not work properly. This is a situation that should not occur and we apologise for the inconvenience. After your departure, our technical team checked the phone and found that it had simply been discharged, as it had not been returned to its base. Please be assured that we are continuing to work actively to improve our services in order to guarantee our guests a most enjoyable stay. We look forward to welcoming you back and providing you with an experience that fully meets your expectations. Kind regards, The Hotel Burdigala team
WashingtonianNative
تم التسجيل الوصول مارس 2025
العائلات
10.0/10
متميز
تم النشر في 1 أبريل 2025
I loved this hotel! First of all, all of the staff were such gracious hosts. The hotel is in a great location just outside the busy center of town so that you are still in walking distance to town but enjoy a slightly quieter location. We walked to all of the restaurants and to the waterfront. The rooms are very clean and ours, a deluxe, was very spacious. It was nice to be able to hang out comfortably in our room even though most of the time we were out seeing the area. There are so many shelves and surfaces to set your things on and a closet, which is unusual for a lot of hotels and which really made our stay more pleasant. The bed and pillows were extremely comfortable. The hotel provides a great breakfast and although I did not eat in the more formal restaurant, we enjoyed stopping into the bar/dining area for snacks, cocktails, and a light dinner while we were there. The decor in the rooms is a bit more contemporary than I typically like but I really loved my experience at this hotel and would definitely stay there again. Great job!
ترجمة
رد من مكان الإقامة: Thank you so much for your wonderful feedback! We are really pleased that you had such a good time with us. It's a real pleasure to know that our team made your stay so special. Indeed, we give our best every day to offer an unparalleled experience. We are delighted that you found your room both comfortable and convenient, and that you were able to relax in it after your days sightseeing. We recently reopened the Burdigala Hotel, and we are proud to offer rooms where you can truly feel at home. We hope that next time you will have the opportunity to try our restaurant. Please don't hesitate, when making your next reservation, to let us know if you would like to dine at Madame B restaurant. Our reception team would be happy to make the reservation for you. We look forward to welcoming you again soon, Warm regards, The Burdigala Team