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A very cute and comfortable boutique hotel perfectly located in Bordeaux. The room was spacious and clean and comfortable. Margot is the manager there and was very helpful in the months leading up to our stay and while we were there.

Not as expected. Communication was great, location perfect. The Sanchez room is on the first floor. We were informed that on day two of our stay the toilet seat would be replaced as it was broken, not ideal but it did get replaced. The shower drained really slowly which we asked to be repaired at the same time. The room is of fair size but its in desperate need of a good clean. Cobwebs are hanging from the ceiling, extractor filters thick with thick dust. The bed is round, it’s terrible, it tips from one side to the other and very uncomfortable. The room is above/side of a bakery, they start work early and you hear all the noise and the baking smells fill the room. This didn’t bother us but would some. Overall the room requires some love.

My room (Sanchez) was gorgeous -- with three sets of french doors that opened onto a balcony full of star jasmine and a view of the square/church across the street. The location is wonderful, on a quiet street, but very close to lots of shops and restaurants. And the woman running things (wish I had gotten her name) was lovely and so helpful. The only caveat is there is no lift, so not for those who are challenged by winding stairs. Highly recommended, in fact, I can't wait to return.