دبل تري باي هيلتون هوتل بوسطن باي سايد

I had a great stay at this hotel and would definitely recommend it to anyone visiting Boston. First of all, the hotel is spotlessly clean — everything from the lobby to the rooms was exceptionally well maintained. The rooms are spacious and comfortable, with daily housekeeping that kept everything neat and fresh throughout my stay. The staff were incredibly helpful and attentive. I especially appreciated their support in handling a delivery I was expecting from Amazon — they went out of their way to make sure I received it smoothly. One of the best features of this hotel is the large parking area right in front of the building. Compared to other hotels in Boston, the parking fee was much more affordable, which made a big difference for me. Overall, it’s a clean, comfortable, and well-managed hotel with excellent service and great value. I’ll definitely stay here again on my next trip to Boston.

We found an used T-shirt in the bathroom. after we told the staffs, they still tried to avoid the responsibility and we did not get any response for that.

It's within 5 mins walk to Red line JFK train station. And the hotel has free shuttle to Airport and Convention center. There's a microwave in the room. Staff are very friendly and helpful, and the free cookies are nice too.

The room is fine, but breakfast is not worth, cost $22/person, not much choice and poor quality. We even went to have another breakfast outside.

Not good. Very noisy and elevator squeal. Location is good near central and easy find food

The hotel is located near the beach, and it made my last day in Boston joyful by allowing me to fully experience the city. The staff at the reception and cleaning sections are super kind, and they solved problems efficiently. I deducted stars because of the serving staff in the breakfast section. I missed breakfast by 9 minutes due to heavy travel and couldn’t get up earlier. When I headed down to the breakfast area, which I had paid for for two people, there was still a bit of food left. I was simply taking only two apples, as I knew the service was closing shortly. The staff member wrapping up aggressively took them out of my hands in a very rude manner. This made me quite upset, as I had never experienced anything like it before in any other Hilton franchises. As a result, I deducted two stars for this. However, the rest of the staff I encountered were kind, caring, and supportive. Lastly, I didn’t use any water or payment-based products, but suddenly $6 was charged after checking out several hours later. The staff promised to return the money, and I hope everything concludes beautifully.