مستخدم نزيل
16 أغسطس 2024
Things were falling apart in the room, the mini bar empty, the ventilation and cooling system was not working properly, noisy street from the cars. We couldn’t sleep at all because it was extremely hot and noisy. We asked for a receipt at checkout and we didn’t get one. The answer was that the girl who was on duty last night took it with her. Really? She took home the receipt? And of course they refused to print another receipt or to call the manager because “she was sleeping”. At the end we didn’t hear at least “we’re sorry for the unpleasant experience”.
ترجمة