مستخدم نزيل
20 مايو 2025
I reserved this hotel for two weeks in April and canselled my reservation because of personal reasons. On their website it's written that they refund the payment reservation without any extra fees and I did everything according to the rules. This hotel promised to return the money in 4 weeks but now it has been already more than 6 weeks and they're ignoring my messages, calls and emails. I am missing 453€ euros from my account and I am afraid I will never see my money again. I got scammed. This has never happened to me and I really regret trusting this place. I am honestly shocked that this situation happened in a civilized country and I am very disappointed. I saw this hotel offered on Booking and other sites, which made me trust this hotel. Big mistake. If you don't want to get scammed, stay far away from this place.
ترجمة