Hampton Inn Ashland

The only thing positive I have to say about this property is that the skeleton front desk staff were very nice. Corporate Hilton has obviously not spent a dime on this property in quite awhile. I am a 70 YO woman traveling alone with 2 cats. There were no luggage carts available for the two days I was here, so I had to carry my numerous pieces of luggage up to my room one by one with no help. The front desk staff told me the luggage carts had disappeared, probably into someone’s room, and they had no idea where they were. The swimming pool was closed with no projected opening date due to an unresolved “chemical imbalance.” The water was shut off during part of one day while I was here. The bathroom sink faucet belched blasts of air intermittently. This area endured a huge snow and ice storm a little over a week ago. The roads are mostly clear now, but the parking lot at the hotel had obviously been untouched. Not scraped. Not salted. No sand applied. It is a solid skating rink of 2 inch ice. Typical prepackaged frozen breakfast items…yuck. I would not stay here again. I’ve been a Hilton Honors member for many years, and I’ve never been sorely disappointed with one of their properties until I stayed here. I want to reiterate that the front desk staff was very nice. I got the sense that they were trying to do their best under adverse circumstances. Hilton needs to either take their name off this property or correct the many problems with it.

Always a terrific stay at Hampton Inn! The staff was friendly and helpful at check in and provided some curtesy waters. Our room was spacious and spotless and the bed was fresh and cozy. The shower was hot and the bathroom was loaded with fresh towels and quality soaps. The fitness center had pleanty of options for a great workout and the pool was clean and warm as bathwater. In the morning the had a tremendous continental breakfast and the waffles were delicious!

Overall this is a very basic Hampton property. It is located a few miles north of the main highway (I64), which provides some quiet from road noise. It is located in a mixed residential and commercial area with many stores within walking distance (Walmart, fast food, fuel options). The staff were very pleasant (especially during a very late night check-in). The room was clean and the beds were comfortable. The breakfast is standard Hampton fare. Honestly, the hotel met expectations.

This is a VERY tired location..dark,low ceilings, stained carpet and messy outdoors.Our room overlooked the abandoned car wash,I stayed based on the high ratings which are now a total puzzle to me how anyone would give positive reviews. Never again!

Was in town for a concert and this place served us well. Comfortable bed and the soft indirect lighting above the crown molding provided just enough light to navigate by. Shower was excellent and the breakfast was well organized and had lots of choices. Everyone we encountered was super friendly. Definitely a place to consider when in the area.

The Hampton Inn Ashland accommodated my family for a weekend. They surpassed my expectations in every way. Cleanliness, friendly, and professional is exactly how I would describe the service I received. Highly recommended!