Holiday Inn Express Braintree

All the people who work there are so nice and friendly and make you feels so welcome. That way I always want to come back . Well done for a very good service.

Title: Disappointing Stay - Would Not Recommend My recent stay at this hotel was very disappointing. The room was not clean, with visible cobwebs and even spiders, which left a very unpleasant feeling. To make matters worse, my children developed rashes during our stay, possibly due to insect bites. The breakfast experience was equally underwhelming. The selection was limited, and when I asked for a clean spoon, the gentleman at breakfast was quite arrogant. He pointed me to two dispensers, one labelled "clean" and the other "dirty." However, the "clean" dispenser also had dirty spoons mixed in. When I pointed this out, he showed no interest in addressing the issue. Given these issues, especially the impact on my children’s health, I would strongly advise against staying at this hotel. It was an unpleasant experience overall.

Stayed for a night for a departure the next day from Stansted airport. Very comfortable with full amenities. Good price and love the included free breakfast. X20 link HOURLY bud is so easy to catch to Stansted, at bus stop nearby. About 20-30mins journey. Plucked lots of sweet juicy blackberry along the way walking to the hotel.

We were initially given a room without sofa bed, when I read the description I was booking a room with a sofa bed. However the lady in the front- i cannot exactly remember her name but I think it was Tracy, she was very accommodating and moved us to a room with a sofa bed. The sink was blocked and the phone in the room wasn’t working. The whole hotel was dated and needs an upgrade. Breakfast was poor, compared to other holiday inn expresses we have stayed at this one was limited with their items and eggs etc didn’t seem fresh. We were in a small town but even then when you’re staying at a holiday inn you expect certain things to be in order and certain standards unfortunately we felt like this holiday inn wasn’t up to standard.

這個價格還行吧總體。下了高速就是，很好找。但是隨行的孩子酒店沒法提供床鋪，然後問他們要一個床單和被子也沒有，説是定滿了，我個人是覺得酒店怕麻煩，不至於一個多餘的也沒有。還好天氣熱，沒事。還有空調是沒用的，還好天氣不是那麼熱。總體這個價格也算對稱吧。

Standard hotel, with the basic comfort for a short stay. The receptionist in the morning was very nice and offered a late check out.