Quality Inn Branson on the Strip

This was a disappointing experience. The first room we were given was already occupied. The front desk staff addressed this quickly which we appreciated. However, our experience with the second room was not great. The shower had a huge wad of hair in the drain and there was hair on the toilet. There were also wrappers and trash left in the ice bucket sitting on the sink. The room generally seemed like it wasn't thoroughly cleaned and prepped for guest arrival. Also not all of the light sockets were in working order. The lights for lighting up the exterior of the building were so bright and right outside our window that it was difficult to sleep even with the shades closed because the light was still coming through around the shades. The most confusing and disruptive part of our experience was that at around 930pm and 1030pm, after we had already gone to sleep, the same front desk staff member knocked on our door. The first time this happened he had walked away before I could get the door open. Then, on the second occurrence, he just gestured toward me that he didn't need anything when I did open the door. It's almost as if they forgot they moved us to this room and were coming to see if the room was occupied. Regardless, it was incredibly disruptive and made it not a restful experience. The breakfast options were slim and not enjoyable.

Breakfast was great

Hotel condition not good We never should have even checked in. Immediately opening the door to the lobby it smelled. Then he said i booked a room i didnt, that wasnt a big deal. On the way to the room we said we hoped it didnt smell as bad as the lobby, it did, it smelled old and musty. Rain was dripping right in front of our room from the broken gutter, AC was duct taped and a wire was hanging out. The place is just not in good condition. We tried to get some money back for the unused night but they refused. We just went ahead and checked out and lost our money, there was no way we could stay there.