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Simply great place! Excellent value for money, the place is full of beautiful vineyards of grapes, the place looks like in a fairy tale. There is a shuttle that comes quickly and efficiently. The room in the shape of a wine barrel is great and clean, the staff is very nice and efficient, they helped us quite a bit. The breakfast is great and varied and there are also vegetarian options. There is a possibility of free laundry, and the reception is really available 24/7. The winery tour was beautiful and the long canal is very impressive. The shuttle from the train to the hotel and from the hotel to the train worked great. To improve - the pool was dirty throughout our stay, other than that it is just an amazing place! We will be back again in the future

This 4 star hotel has a goid rating on Trip.com and I can understand why. However, I liken this hotel to a 20 year old luxury car such as an E36 7 series BMW or Lexus LS 430. Exceptional and glorious when new, but getting old and tired fast. On a superficial level the rooms look grand and sumptuous, but on greater scrutiny there are issues. One if these are the carpets, which are either in dire need of steam cleaning on a forensic level of thoroughness, or outright replacement. Some sections are worn and faded, while many odd bits and pieces can be found (and felt with bare feet), that seem to have escaped the attention of the room staff, e.g toothpicks, other miscellaneous refuse deposited by previous guests. I booked a continental double room, for $68 AUD per night and there was a misalignment of the door with its frame. Large enough to see through to the outside! The room contained a sofa Comfortable enough but with fabric badly worn away. The white veneer paint on tables has seen better days. Having said all this, overall, the hotel offers rooms of a relatively high standard. Ornate furnishings, large, extremely comfortable beds and pillows, a huge bathroom with sufficient water pressure and responsive hot water on demand (bathroom has a smart lighting arrangement which switches on via a sensor). There are a dozen individual controls for room lighting. Lots of cupboards and drawers and powerpoints where needed. There is a gym but for some undisclosed reason is currently closed, of February 2024. Is a buffet style restaurant with several guests dining in it which looked very well staffed. Reception will go out of their way to give assistance with arranging tours, ordering taxis etc, and try to ensure guests are satisfied. In summary, the hotel looks good and to some extent is good, but may not be worth paying $50 US a night to stay in and was a little disappointing.