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I liked everything, the hotel is worthy of its stars. A big plus is the transfer from the hotel, it is important to book it 24 hours in advance. The hotel is a 45-minute walk from the Basilica of St. Nicholas. Wonderful breakfasts, fresh fruits and berries.

The rooms were clean and the breakfast, gym and pool were great. However, the reception could have been more attentive and welcoming. It would have been helpful if they explained where the facilities were, like the gym, pool and free bike hire. They also have a coin laundry but no coin exchange machine, and the reception would not change coins for us even though they clearly had some. Overall it felt like we had to chase up services that should have been made easily available.