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My stay at Atlanta Marriott Marquis was great! I was there for one night for a concert and was very comfortable, plus enjoyed a beautiful view of the city from my corner room on the 24th floor which was lovely.

I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in. However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours. Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it. Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit. Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.

One room Rm#511 did have TV service.  Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host.  If I ever come there again, I desire to see him.

This hotel was exceptionally difficult to locate. Furthermore, they do not provide complimentary parking; the paid lot is also situated far from the hotel building. I encountered significant issues with their payment system. They do not accept cash for parking, and during check-in, my credit card was charged a deposit with the assurance of a refund within 24 hours of checkout. It has now been 72 hours since I departed, and the refund has not been processed. My attempts to resolve this via email have been ignored, as I have received no response.