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前台服務非常差……酒店退房時間為12點，本人因為特殊情況，需要延遲30分鐘退房，去前台溝通，開始説不可以，後請示經理，同意可以延後30分鐘再退房。但是，在本人離開酒店時，酒店在沒有向本人説明情況的前提下從按金裏收取了五十美元作為延遲退房的費用。本人對此極為不滿，跟酒店前台經理溝通，前台經理態度惡劣，毫無對住店客人的服務意識。建議慎選此酒店，以免影響旅途興致。 以上發生的狀況，本人及時與攜程客服進行了溝通，攜程的服務一如既往的五星。

-Hotel was fine, perfect for flights or people going on cruises. Not much food options nearby, and not enough seating in breakfast area. Hotel was clean, Shuttle to hotel/ back was a bit of a mess. The hotel is about a 5 minute drive and the shuttle takes about 30-45 minutes to arrive. Plan ahead if you need to go to the airport...we ended up having to uber it to the airport in the morning due to it not being able to pick us up from the hotel for 45 minutes

When we arrived we checked in and went to the room. I opened the door and immediately smelled something bad . it smelled like urine. I didn”t even go all the way in, but had my friends come up to the door. We knew we couldn”t stay there. Back to the lobby. He was very nice. He gave us another room. It was supposed to be newly renovated, but obviously was not. It smelled better so we stayed there. The breakfast was very good.

Everything was great! Definitely will be back :)