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Lamentablemente nos cobraron varias veces la reservacion, aun cuando explicamos y podían ver que ya estaba paga en el citio web donde rentamos el hotel. Continuaron pidiendo tiempo y dando excusas. Unfortunately they hotel charge 2 more times, iven when they saw that the reservation on the website was already paid off. I spoke to them before i left the hotel and i spoke to the manager jose. who doesn't not how to fix the problem and continue make excuses and get offended because i got mad.

Overall, a nice stay. The elevator is super slow and needs an upgrade.

The hotel was clean the beds and pillows were comfortable we had a great nights sleep the whole 9 nights we were there The staff were very friendly and professional nothing was to much trouble The pool area was clean and well maintained We would recommend the hotel for a few nights or like we stayed 9 nights thanks to all the staff