Quality Inn

Terrible service! We extended our stay another day and asked for room service. We wanted to explore the city and hoped to come back to a clean room and new towels. However, the housekeeper gave us a bad attitude and said we’d have to wait til checkout for her to come and clean the room! We said that wouldn’t work because we’re leaving the next day, and so she threw us some fresh linens and told us to do it ourselves! We came back around 9pm and found the room how we left it. I went to the front desk and told them what happened and asked for new towels. The guy wasn’t helpful at all, only said that he sent a text to the staff group chat to come to our room the next morning to give us new towels, and said he couldn’t do anything about it anymore. Next day we waited and waited for the housekeeper and no one showed up. I’m incredibly disappointed with the staff and the service here. We will not be going back.

It was an ok place. Love the woman that works at the front desk.

Don't book here The lobby door was broke, so kept open which made the lobby very warm. The yard was almost a foot high in grass. It was mowed Sunday. The door to the building for the rooms was propped open due to the key pad not working. The ac had to be in the 60s to keep it comfortable (we set ours at home on 76). The floor was dirty (I walked the room barefoot one time and my feet were dirty). Found a dirty washcloth behind the toilet. There were no clean washcloths only 2 bath towels and a hand towel. Checked in sat, sun went out and came back unable to get in our room. A janitor said we needed to get our card rekeyed but let us into our room after she checked to make sure no one was in it. We booked sat-mon.

The room was dirty, no washcloth

The room was disgusting. And I booked a king and was given a double. They couldn't correct it bc they were booked. I had the reservation a week.

A terrible experience