Mercure Bristol Grand Hotel

Good hotel and a nice room, expected it to be slightly bigger but was very nice and clean. Parking at this hotel is not ideal but the location is great.

The hotel is centrally located and reading from some history records, this is also the first purpose built hotel in Bristol. The street it is located is full of history. As a business traveler, the room needs a proper table for us to work. This is the only things that missing.

服務很好, 十分整潔, 環境安靜; 要注意某些樓層需要上樓梯, 帶大行李的人士要注意, 清潔做的很好, 很喜歡!

ห้องค่อนข้างเล็ก ตั้งอยู่บนเนินลาดชัน เจ้าหน้าที่ให้บริการดี แต่มีข้อผิดพลาดตรงการลงระบบข้อมูลคีย์การ์ดเข้าห้อง ต้องเสียเวลาไปรอรีเซ็ทระบบ ระบบท่อน้ำในห้องอาบน้ำไหลลงช้ามาก น้ำท่วมห้องน้ำเป็นประจำ อาหารเช้าค่อนข้างโอเค

The hotel is very conveniently located in central Bristol, making it a great base for exploring the city. The room itself was quite spacious, featuring a comfortable bed and a good shower. However, one issue I encountered was the heating— it wasn’t working during my stay, and each room had been provided with a small electric heater instead. This wasn’t mentioned at any point prior to booking or even at check-in, which was disappointing. The heater provided was quite small for the size of the room, and if the weather had been any colder, it likely wouldn’t have been sufficient to keep the room warm. Service at the front desk was also a bit slow. I tried calling reception multiple times using the in-room phone over the course of a few hours, but no one ever answered. The hotel does offer amenity kits, which is a nice touch—especially as many hotels seem to have done away with them. However, the breakfast was a bit pricey for what was offered, which may not be the best value for money. Overall, the location and room size were great, but the heating issue, slow service, and expensive breakfast could use improvement.

房間昏暗沉々，毫無生氣，價格又死貴，太差勁了👎