Swindon North

After a very long and stressful travel this hotel was just what we needed. The staff are great especially Fay who was working the night we checked in made us feel very welcome and engaged with our children made them very happy rather than bored waiting for us to check in. The room was lovely and clean old style but clean. We had a great nights sleep to then start our travels again. Thank you Premier inn and thank you Fay for a very friendly and quick check in.

Fantastic service from Fay on check in. Very friendly and helpful. The room was spotless had a great nights sleep. Had lunch over in the cold harbour and food and service was great. The morning of check out Steven was very happy and asked if everything was ok and wished us safe travels.

Really enjoyed my stay room was nice and clean and service was great staff very friendly not sure of other ladies name but both her and Courtney were always smiling and said hello wether it was greeting at the desk when exiting or entering the building or bumping into them as they were doing they’re rounds definitely stay again and recommend to friends

This may be an older Premier Inn, but it is superbly run and managed. All the staff seem happy and professional. The manager Steve clearly knows what he is doing ( despite the age of the hotel's infrastructure). Kudos to young Courtney on the front desk for sorting things out so ably. Salute to other front desk staff too. All were polite, friendly, knowledgeable. I have stayed here three times and shall return. My only issue was lack of adequate staff numbers at breakfast time in the linked adjacent but non-Premier Inn managed pub/restaurant , but the food was good .

Perfect quiet room ( 1st floor at the rear) minimal noise and a great nights sleep, Pub next door is good with quality food and proper ales, plus… If you are really lucky you will be met at the front desk with the very smiley Angela who is more than helpful (treat her well)

Really good stay with friendly and helpful staff throughout the week. The room was spacious and very clean. The bed was comfortable and sensible heating. Bathroom was great and was quiet which was a big help. Would go back and recommend, alongside the pub next door, great service! Ticked all the right boxes!