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We stayed at these apartments two years ago and had a wonderful time, so we were very excited to return. Given the premium rate, we expected the best, but our stay was a serious letdown. Before arrival, I had requested a room on a high floor. However, upon checking in, we were assigned room 703, which is on the first floor of accommodation. After raising this with Management, we were offered a higher-floor apartment, but by then we had already unpacked in our level 7 apartment. This made me question why a higher-level apartment wasn't offered initially. The noise from the traffic and streets was very noticeable on level 7, and the room itself felt tired and uncomfortable. The couch looked like it came from a thrift store, there was no fan in the bathroom, and the vent was clogged with dust. During our stay, renovations were being done on the pool area, which took longer than we had been previously advised. The communication regarding this was poorly managed and impersonal, as it was done via email. It was only after making two proactive phone calls that I could discuss this disappointing issue. The lack of a pool was a significant letdown for us. When I discussed this with the General Manager after our arrival, he was dismissive and very defensive, which left me very upset. Given the overall unprofessional service and the tired, uncomfortable rooms, we will be finding another place to stay for our annual trip to Broadbeach.

Absolutely 5 five star. Amazing service from start to finish. Stunning apartment and views. Clean, tidy, generous with amenities. Can’t fault this place

Our apartment was amazing. The views were stunning and it was spacious enough for our family. Being located above the mall made shopping and dining super convenient. We will definitely stay again.

Pretty expensive for what you get, there were some issues with the apartment (bathrooms had no fans, fridge leaked, TV remote didn't work). But the location is perfect (across road from beach) and facilities around are significant (supermarket right next door, plenty of restaurants within short walk).

The location and view over Kurrawa Beach were fanastic. The apartment was in excellent condition. The only thing that wasn’t perfect was the queen bed. It was very uncomfortable and I felt like I was rolling off the side all night.

Great view and position Great place to stay, a little dated but still ok, close to everything…