The Fish Hotel

I never normally write reviews but this was an exceptional stay! It felt so much like a home away frrom home. Friendly staff, great food, lovely touches, understated yet stylish and stunning scenery..... only one small issue was a lack of feeling of who was in overall charge otherwise it was amazing and we will def be back!!!

My wife and I have just got back from our second visit to The Fish Hotel on the Farncombe Estate near Broadway in The Cotswolds. Once again, we were celebrating her Birthday and our Wedding Anniversary…..and we stayed in one the Hilly (Shepherd) Huts on a dinner, bed and breakfast rate for 3 nights. Again, it’s been absolutely amazing. EVERYTHING and, indeed, EVERYONE is/are simply BRILLIANT……FIRST CLASS!! The setting and the estate is gorgeous…..and service from ALL of the staff have, once again, been exemplary. We can’t wait to return again 🤞👍❤️

We stayed 2 nights in a fantastic hideaway hut, beautifully equipped and thought through with great lighting, soft furnishings, mini bar and superb cleanliness. Breakfast and dinner in Hook restaurant both excellent with a great view of the busy kitchen and delicious food with quality ingredients. The site overall is wonderful with loads of indoor and outdoor spaces to relax and explore. However. Service is just not good enough for a premium hotel. For context, 2 nights with dinner came to over £1,250. First world problems but frankly it’s not acceptable to arrive in the bar at 19:00 and not get a drink until 19:35 despite speaking to 3 members of staff would be inexcusable at a Premier Inn. Pretty much every interaction was slow. It’s not on to be well into your starter before the wine arrives and then for half the drinks order to be missing. It’s not a lack of staff, there are lots of them. It just felt chaotic and disorganised. I get that we’re here to relax, but at £1,250 for 2 nights, if I want to relax with a drink in my hand I think that’s my prerogative.

We had a wonderful stay and appreciated the excellent service and little touches in our room and around the hotel. For example complimentary ‘Wine Card’, complimentary bottled water, use of wellies for local walks and complimentary traditional sweets. Dinner at ‘Hook’ was excellent, as was breakfast, both standards of service and quality of food.

When we booked the hotel, we didn’t have any choice but this hotel for our stay and that also started room with king size bed availability ( which we preferred). When we arrived at the hotel we checked in we were provided all the information and as we were settling down into our room, we got a call from the front desk asking if we are finding everything to our needs and have we settled in without any issues? I have stayed at many hotels and very high end to various different stars! But first time we received a call in the beginning of our stay! Food is excellent and staff is very accommodating! First time I was having no issues with anything with my vacation! And this hotel provided me the best weekend.

Agree with myriad reviewers that the grounds and accommodations are resolutely lovely — full stop. A handful of constructive observations. Properties that host retreats as well as private guests routinely struggle not to prioritize one over the other. This property felt like the larger groups got the lion’s share of the attention. We love dogs. But dogs don’t need to be welcomed in *every* corner of the property, particularly while eating. Because the property is remote, the food available on site (particularly at non-meal hours) needs to be something far more than burgers and chips. There is definitely a staffing or training problem with the restaurant/bar as orders routinely took insanely long or were forgotten. Easily fixed, but given the number of reviews mentioning it, it’s perhaps something that needs a bit more focus. Last, our room was very large and probably not easy to clean. The housekeeping staff does an *amazing* job of keeping things literally spotless. Amazing really.