Charles Wesley Motor Lodge Downtown Broken Bow- Hochatown

When I arrived the night clerk couldn't find my Agoda reservation. I'm not sure if he was having a bad night or if it was just his normal low level of hospitality/helpfulness but we soldiered on. Eventually he announced "Ok, I need a $100 security deposit for the room". No problem, I gave him my credit card. He said "No, has to be $100 cash". With vague answers about whether I'd get a receipt I asked him to please show me on the hotel's website where it said to bring $100 cash. He said "It's on there, I don't have to show you". It's NOT on the hotel website, Agoda's website, or Agoda's email. I didn't have $100 cash and he wouldn't give me my room. As I was thinking about where to find an ATM at 9:30PM I thought "why am I still here??". So I gave him an ill-received summary of his hospitality versus normal hotel practices and left. Just stay somewhere else, there's plenty of other good friendly hotels in Broken Bow.

Nice stay Property is old - needs maintenance

Took lot of time to check in. The key was not working. Malfunctioning door keys.

I didn’t like the conditions inside and we found a roach in the sheets

Good stay The staff was excellent and when one of our rooms had no heat they quickly got us another room. If there was anything that below par it was the shower/bathtub and in all fairness they are in the process of remodeling. Overall I would recommend the hotel to my family and freinds.

Great clean experience Our stay was great. The room was very clean and looks to be getting updated. Everyone was friendly and it was just a great experience. Will be booking with them again and again!