مستخدم نزيل
7 يوليو 2025
The hotel has lots of old quaint character and plenty of places to relax by the pool (very cold!) or in armchairs on the patio or next to the room. It’s a 25 minute walk to the town centre and although there are some restaurants nearer we were warned not to be strolling outside after 9pm. There are buses but they only operate once an hour so a car or taxis are really needed. It was great to chat to other guests on the long table for breakfast but there isn’t a choice for the main option in case you’re looking for bacon and eggs every day! There were a few things that just let the service down. We had to ask for replacement milk, bathroom shampoo and soap and our bins to be emptied. We were told the cleaning staff were new but a quick check by the supervisor would have quickly solved the problem. Unfortunately my shoes trailed quite a lot of sand along the corridor and up the stairs, not intentionally, but I was told by the manager she was having to clear up after me! On check out I advised we had taken some crisps and miniature pringles and told were $15 only to discover I had been charged for chips not crisps, and should have been $10. Mistakes are made but it was how it was communicated that it was my fault, with no apologies, that irked me. There was no how have you enjoyed your 6 night stay and was everything ok when we left hence why I’m writing this review. The hotel is nice but those little service touches need improvement!
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