Joia Hotel & Luxury Apartments

Schöne Anlage, aber schlecht gepflegt. Parkhaus ist gut, aber nicht beleuchtet. Aus dem Parkaus führen nur steile Treppen und eine sehr steile Auffahrt nach oben. Das erschwert dem Transport der Koffer ungemein. Außerdem sind die Wege mit losen Kieselsteinen belegt, was das Rollen der Koffer total unmöglich macht. Zimmer sind groß und gut ausgestattet. Allerdings fehlen Geschirr und Besteck, obwohl Küche mit Herd und Kühlschrank vorhanden ist. Elektro- Steuerungsanlage im Flur ist sehr laut. Die Anlage hat alle Möglichkeiten richtig toll zu sein. Es fehlt nur an Pflege und Kleinigkeiten. Für eine Nacht in der Nähe von Flughafen ist aber absolut empfehlenswert.

This place was meant to highlight the end of our italian holiday, but it was not as expected. This is more like a wedding venue, rather than a hotel. Nearly deserted when we were there, saw maybe two other people. Also completely overpriced! Maybe one day this place has been amazing, but now in desperate need of some renovations - no longer a 4-star hotel, that’s for sure. No restaurant or bar on site and a long walk to town to find one. Would not book again.

Stayed for two nights in late January. Apartments are in a gated complex and appear to all be positioned on a gravel path that circles around a beautiful looking swimming pool in the middle of the complex. Unfortunately the pool was frozen over during our visit. Car parking was free and was located in a large underground car park. The only issue with this was that we had to lug our bags up 28 steps then along a gravel path until we reached the apartment. The apartment itself was quite large and had a king sized bed and a foldaway single. There was a small entry foyer with a chest of drawers and two chairs. The large bathroom was off to the left and the main bedroom/living/kitchen straight ahead. The furnishings included a very low king sized bed which had a frame around it making it difficult to get into and out of (otherwise comfortable enough), a bedside chest of drawers with a lamp on one side (not both) of the bed, a round table with two plastic chairs, a small kitchenette with a cook top and sink, a microwave, bar fridge, safe and a large wall mounted TV. There was also an overabundance of drawer and wardrobe storage space. What it didn't have was any spare pillows. plates, cutlery or glasses (other than two wine glasses). The bathroom had a good sized vanity and shower (pressure was good). What it didn't have was a soap holder in the shower and, notwithstanding mentioning it on four occasions to reception, the heated towel rail in the bathroom was not working so the towels stayed damp and the bathroom was freezing. We were told that we could ask reception for plates etc but given they did nothing about the towel rail, the noise emanating from the electrical box in the foyer and the porch light that didn't work we didn't bother, The saving grace was the included breakfast, which was excellent. Only issue here was that the breakfast room was underground and people may have had some issue with the 25 stone steps to get to it. The breakfast was a buffet affair with both hot and cold food including cereals, breads, croissants, pastries, fruits, ham, cheese, cold cuts, eggs, bacon, juice, tea and coffee. Staff in the breakfast area were excellent. Staff at reception were a waste of space. Didn't address any of the issues raised with them notwithstanding they advised they would have them speedily addressed. Only other issue with the complex is that it appears to be out in the middle of a field and there are no shops or restaurants nearby. Not recommended.

Joia Hotel & Luxury Apartment… bocciati! Prenotato con cofanetto Wonderbox soggiorno in camera con idromassaggio e colazione in coppia, l’unica nota piacevole è stata la colazione ricca, abbondante e il personale in sala colazione estremamente gentile e disponibile. Veniamo alle note dolenti: camera spaziosa a apparentemente pulita… ci siamo risvegliati il mattino successivo con il pavimento infestato da un formicaio… termosifone-porta salviette per scaldare il bagno (giornata piovosa faceva freddo , necessario riscaldamento in bagno) NON funzionante, segnalato in reception, ci garantiscono intervento da remoto per gestirlo e risolvere, rimane gelato fino al giorno successivo! Altra nota amara… decidiamo di provare l’idromassaggio, dopo alcuni minuti di funzionamento fuoriesce dalle bocchette acqua che puzza di fogna e che maleodora tutto l’ambiente fino a notte fonda, nonostante decidiamo di svuotare la vasca e rinunciare all’esperienza idromassaggio per evitare l’odore nauseabondo insopportabile. Colazione a parte… esperienza da dimenticare assolutamente!

Un hotel 4 stelle che si presenta già all'arrivo con una reception più simile ad un accoglienza per carcerati. Pulizia delle camere inesistente, ambiente per niente curato, personale freddo e assente. Connessione wi-fi che non funziona. Accesso alle camere e alla colazione solo con scale ripide; come può un passeggino ma soprattutto un disabile accedervi?? Mancanza totale di accortezze. Salvo solo la colazione non abbondante, ma buona e ottima cortesia del personale addetto.

Un 4 stelle è un'altra cosa, pulizia scarsa, qualche sassolino sul pavimento ci hanno fatto compagnia tutti e 4 I giorni di soggiorno , letti fatti alla va e vieni (come viene viene) ,ambiente poco curato siepi da rifilare (potare), zanzare a go go...una disinfestazione alle siepi ogni tanto non farebbe male.. unica nota positiva. il personale del locale colazione.. Peccato ,perché veniamo spesso in zona ma qui non è il caso di tornare.