ترو باي هيلتون بريان كوليدج ستيشن

I reserved a room for an overnight stay for my daughter. The room seemed clean. The next morning, she woke up itching at various parts of her body, but she didn't think of anything. It continued getting worse after she had come home, so I made an appointment with her doctor. Needless to say, it was mites. She was prescribed topical and oral medication, and I had to sanitize and wash her whole room at home. I called the hotel and spoke to the manager. She definitely got that there that night. The manager did not take me seriously. She just said that the cleaning crew knows to change all sheets and have the room clean and ready for the next guest. Well, that did not happen that day. I called so they could check the room for possible infestation, but she did not care. Will never stay there again for sure. Hilton should look into this.

Overflowing outside garbage cans, dirty, unkept hallways and food and spilled coffee in dining area.. My room was nevered serviced in the 4 days i was there. Unprofessional staff or lack of staff.

We booked here for NSC at Texas A and M. The property looks rather new however it just looked and felt dirty. The floors in the room did not appear to be mopped but the linens and bathrooms appeared clean. The property was quiet. Common areas and elevators were also dirty. The property staff were indifferent.