Econo Lodge Inn & Suites Bryant

I normally do not write reviews, but this hotel was absolutely horrible. I came down for a music festival with my boyfriend. We wanted to stay at a cheaper hotel that was close to the festival. We got a king room on the first floor. We walk in, ac was not working, and the room smelt like cigarette smoke (we booked non-smoking. It was dirty and was not clean at all. The sheets were not cleaned, there were marks on the sheets. All ports, lamps and table was rusted and for what I believe was gunshot holes in the wall that were patched up. We went up to the front desk to see if there was another room that we could change to. They were so rude and told us no with no explaining. We slept there and it was the worst nights sleep I have ever had. Mattress was terrible. In the morning, we had a family emergency where we had to leave which is unfortunate, we went up to the front desk to see if we could cancel the second nights stay and go see if we could possibly get a refund. The male said no because it was after 11 that we told him we were canceling. I tried to help him understand that I had no control over the situation and the time that I notified him. He started yelling at me getting very aggressive. I just left it at that and walked out. Take it from my experience and never stay at this hotel. It might have good reviews which I don’t even understand how it is possible. Terrible everything!

Room was a bit dated but was clean and comfortable. I travel a lot and thought the bed was the most comfortable I have slept in. A/C worked great. Lady at the front desk was extremely nice and helpful.

Clean room, comfortable bed and close to everything.