Hotel El Rubí

No es lo que esperaba

Reality doesn't match photos. Staff is friendly.

Muy recomendable Muy cómodo, solo falta el aire acondicionado para que sea mejor el servicio, el ventilador afecta el descanso. Muy amable el personal.

Lo suficiente como pasar la noche

El hotel muy limpio, y la recepcionista Alejandra fue muy amable

I find it astonishing that some people have given this hotel favourable reviews. When I first opened the door to my room, my heart sank. It was a dismal looking room with a small window looking into the stairwell. No fridge & no hot water ( I hadn't thought to enquire as to whether they provided hot water--I thought all hotels did) But the worst by far was the overpowering stench of cockroach killer. Despite that, there were cockroaches scuttling about the room. I asked for a different room but I was told that they were filled up. In addition, the lady at the desk misinformed me when I asked if there was a mall nearby, to which she replied that the closest one was a long way away. In fact, I found a mall within a short walking distance containing a Dollar City, a huge Exito that sold clothing, groceries & everything else, as well as assorted other shops.