Premier Inn Loughton/Buckhurst Hill

Can’t rate this place high enough. The front of house staff are second to none and honestly are the reason I have a 5 star review! Sonya, Nihal and Farouk were born to greet and look after people! And we can’t forget Rosies wonderful breakfasts (though we didn’t get to meet her). I can’t rate these people high enough. I wish I could bottle them and take them home. The hotel is standard basic Premier Inn regarding facilities (fine to good) but the staff would make me return in a heart beat. Protect them at all costs! Thank you Sonya, Farouk & Nihal x

Rooms comfortable and staff friendly. My one gripe was it needs better signage on entrance, drove past before realised that it was there.

Great location as it was near our wedding venue. Lovely breakfast and very nice staff who were courteous and helpful. The rooms bed was very comfortable

Excellent staff on reception and in breakfast area. Breakfast cooked to order so nice and fresh and not lying in a bain marie. . Immaculately clean and what a great nights sleep. Good location with parking and transport links. Always a pleasure to stay at this premier inn and it’s undoubtedly the best one for customer service.

The hotel stay was comfortable and well-managed, with clean rooms and courteous staff. Convenient location and good amenities made the experience enjoyable Nihal and preet at reception were welcomed us upon arrival ,..................

I had a really pleasant experience at Premier Inn Buckhurst Hill! The staff were incredibly welcoming and made me feel right at home. The room was spacious and well-equipped, offering everything I needed for a comfortable stay. Overall, a great place with top-notch service! Highly recommend.