725 Continental Hotel

This hotel is not ideal for business travellers, as there are no irons provided in the rooms. I had to borrow one from the front desk, and the process was surprisingly difficult. The day before my conference, I asked the front desk if I could borrow an iron. They agreed and said I could use it for 30 minutes the next morning. However, when I went to collect it the next day, the experience was quite disappointing. A male receptionist—possibly an intern—told me I could only use the iron for five minutes. I explained that five minutes wouldn’t be sufficient at all and reminded him of the prior agreement. He refused to honour it and, after seemingly pretending to call his manager, told me quite rudely that I was not allowed to use the iron at all. He spoke very limited English and said some spanish words very rudely. I guess he was cursing me? I waited until 8:00 a.m. when the manager arrived. Fortunately, he immediately provided the iron as previously promised. I had to rush back to my room, iron my suit, and head straight to the conference. I’ve never encountered such an issue in any hotel before. While I appreciated the manager’s assistance, the behaviour of the receptionist was unprofessional and unacceptable. I hope the hotel management takes this seriously.

酒店乾淨，地理位置方便

酒店在歷史街區 總體來説還行 開始入住遇到問題 攜程非常給力 及時解決 攜程值得信賴

房間設施比較老 但是位置是一流的 出門就是大街 而且服務員很熱心

酒店位置好，安靜安全，早餐豐富。唯一需要注意的是房間清潔要規範，我們連續住了四晚，房間有時候沒打掃有時候打掃不完整，有兩天電話前台送乾淨浴巾

Very nice hotel, old solid building, good location