صور Mercure Bukhara Old Town

رد من مكان الإقامة: Уважаемый Gospodin Maks,Благодарим вас за высокую оценку и тёплые слова! Нам очень приятно, что вам понравились атмосфера отеля и качество сервиса. Вся наша команда старается создать максимально комфортные условия для отдыха, и такие отзывы — лучшая награда за нашу работу.Будем рады видеть вас снова в Mercure Bukhara Old Town!С уважением,Михаил ЧесноковRooms Division Manager

رد من مكان الإقامة: Dear Demian,Thank you so much for your lovely feedback. We’re truly happy to hear that you enjoyed the comfort of our hotel and had a relaxing time in our pool and sauna area — that’s exactly the experience we hope to create for our guests.It’s also wonderful that You discovered a local gem around the corner — qurutob is indeed a special dish, and we’re glad it added to the enjoyment of Your stay.We’ll be delighted to welcome You again whenever Your travels bring You back to Bukhara.Warm regards,Mikhail ChesnokovRooms Division Manager

رد من مكان الإقامة: Dear Frank,Thank you very much for taking the time to share such a detailed review of your stay with us.We are glad to hear that you appreciated the room amenities, cleanliness, and the overall design of the hotel inspired by the charm of Old Bukhara. At the same time, we sincerely appreciate your constructive comments regarding the in-room amenities, drainage, and the shower design. Your feedback helps us improve and refine our services.Regarding our location, while we are situated just outside the very center of the Old Town, we are pleased that you found transportation convenient and affordable. We also understand your perspective on the style of service and will continue working with the team to ensure a more personalized and warm guest experience for all our visitors.Thank you once again for your thoughtful remarks — we hope to welcome you back in the future and provide an even better experience.Warm regards,Mikhail ChesnokovRooms Division Manager

رد من مكان الإقامة: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed your stay, especially the food at Saffron restaurant and our location in the heart of the old town.We look forward to welcoming you again soon!Warm regards,Mikhail ChesnokovRoom Division Manager

رد من مكان الإقامة: Dear Alice Delphine Maud,Thank you for sharing your kind and detailed review. We’re delighted that you enjoyed the elegant style architecture, our modern rooms, and the relaxing spa experience — especially the sauna, steam room, and swimming pool. It’s great to hear that you appreciated our skilled massage therapist and the little welcoming touches like complimentary raisin and nuts.We also value your honest comment regarding the hammam and the walk to the city center. Your feedback helps future guests and also gives us insight for further improvements.We’ll be happy to welcome you back again!Warm regards,Mikhail ChesnokovRoom Division Manager

رد من مكان الإقامة: Dear Guest,Thank you for your review and for sharing your impressions of our hotel. We’re glad you appreciated its design, convenient location, and breakfast quality.We will take your feedback about hot dishes into consideration and work on expanding the selection. Regarding amenities, I’d like to note that an iron and ironing board are available upon request.We look forward to welcoming you back and making your stay even more comfortable!Best regards,Mikhail ChesnokovRooms Division Manager

رد من مكان الإقامة: Dear Alexey,Thank you for your review and for your kind words about our hotel’s oriental style and the selection and taste of our breakfast offerings. We’re delighted that you enjoyed your stay.I’m sorry to hear that the fridge was not working properly. We have already informed our engineering team to address this issue. Your feedback helps us improve, and we truly appreciate it.We look forward to welcoming you back soon!Best regards,Mikhail ChesnokovRooms Division Manager