Mantra Bunbury Lighthouse

I had a terrible experience at Mantra Bunbury, and it's shocking that an Accor Group hotel could provide such appalling service. The advertised check-in time is until 10 PM, yet when we arrived at 9 PM, the lobby was locked, dark, and there was no one at reception. We called the emergency number multiple times, but no one picked up. We were left stranded outside in 10°C temperatures for nearly an hour before we were fortunate enough for another guest to show us the self-check-in box. To top it off, the hotel offered no form of compensation for this disgraceful inconvenience.

Honest feedback, the room is clean location wise fantastic, but the room doesn’t have noise proof seriously noisy can here next door and the people at the second floor when opening and closing doors dragging luggage moving things around voice and stuff seriously can’t have peaceful night. Hope they do something about it. If given a chance to book in this hotel again definitely not the ground floor rooms.

酒店位於一座小山丘的頂端，面朝大海，旁邊就是一個燈塔，景色很好。 房間設施也還挺新，房間面積中等偏大。加床的床墊有點軟，有些位置的彈簧已經鬆掉，躺着不平。沙發可以拖出來變成額外的床鋪。 酒店前台名義上有工作時間，超過工作時間到酒店就沒有人接待了，我是10點鐘到酒店的，前台無人，需要打電話叫人出來，服務員出來的倒也很快，衹不過衣冠不整，不知道他是不是正在睡覺。第二天早上退房時，時間屬於工作時間，但是前台仍然沒有服務員，我們反正已經付過錢了，就把鑰匙直接仍在快速退房盒子裏。 門口停車位比較多。附近沒啥吃的。

great location, clean and good for business travel