Candlewood Suites Burlington Conference Centre

EASY

Very bad experience as they have a huge empty space between the rooms in the ground floor and they use it almost 4 days a week to make dance competitions and very noisy events from 2:00 pm till 9:00 pm so literally you cannot work or sleep or have rest in your room in the hotel..it is a conference hall and not a room !!! And when complained they says the hotel is fully booked and will try to find less noisy room !! My idea about hotels is that you go there to rest work and have some quality time but this one no..in addition there is no safety aspect at all as the events are very crowded and they have direct access on the hotel rooms

Room 245. Adjacent to the QEW. Very loud. Wish I was told this on check in. Could not get to sleep at all. Need to improve the sound isolation of the windows like the other hotels along the QEW ie, at Burloak. Also no hot water in the shower at 6:20am. Only lukewarm.

As a hockey parent who travels frequently for tournaments, I was looking for a quiet and comfortable stay between games. Candlewood Suites Burlington recently completed a very nice renovation, and overall, the hotel is in excellent condition—clean, modern, and well-maintained. The staff were friendly and accommodating, which I appreciated. That said, my experience didn’t quite match my expectations. I booked Candlewood Suites separately from the main hockey block at the Holiday Inn, hoping for more privacy and a quieter space to get some work done. However, I was surprised to find that my room had no exterior window, opening instead to a busy atrium. This setup led to constant noise, with kids playing mini sticks throughout the day and into the . While this might be a great option for families looking to be in the middle of the action, it wasn’t ideal for my needs. This type of room feels like the hotel equivalent of an interior cabin on a cruise ship—something that should be made very clear at booking. It’s a lower-category room experience compared to other options in the hotel. If I had known in advance, I would have booked elsewhere. While the facilities are spotless and well-managed, I personally prefer Marriott properties and will likely choose differently in the future. If you’re traveling with young kids and want to be in a lively environment, this could be a great fit. But for those seeking a quieter stay, I’d recommend confirming your room location before booking.

Disappointed I was booked Studio Suite, 1 King Bed with Sofa bed (Walk-In Shower) and picture that I seen is totally different as I see that in other cheaper room I was disappointed because know what I booked

Great location but the AC/heating unit was VERY loud, making sleeping difficult as it would startle every 15 minutes or so.