Fletchy's Pictured Rocks Resort

Run..Run far away from this place. This is not at all what its advertised to be. They make you believe this is a "resort" on a private beach with a good resturaunt. They are selling g you a dream. It looks like a crack motel about a half away from the beach that you can drive closer to and park. The restutaunt sucks, if you can ever eat there because its ALWAYS closed and im pretty sure there's only one lady who works there. There's no wifi, and No tv service. The room does have a tiny 32 inch TV but no channels.There is a gap under the door and light shines in all night. You can see and hear eveything going on in the musty wet smelling hallway.I booked three nights before knowing how scrappy this place was. When I tried to cancel I couldn't get a hold of anyone. I finially spoke with a guy who said he was the owner who refused to give me my money back from the two days I didnt stay. He just went on and on about how great of a place it is..clearly that man is delusional..he cancelled my room then charged my card. Then he hung up on me and refused to answer again. Dont waste your money or time.Its just goi g to ruin your day. I love Grand Marais, but if you go just stick to the campground

Our adventure to Fletchy's Pictured Rocks Resort in Michigan's Upper Peninsula was wonderful. We received personalized, 5-star attention and service. The rooms were large, clean, and comfortable. We enjoyed the spacious great room with the fireplace, comfortable couches and chairs, big-screen TV, Games, puzzles, free coffee, and popcorn. There is an on-site delicious restaurant and gift shop. To be right on Lake Superior was amazing.

This place is not all what it is advertised to be. The website shows its a nice place "on the beach" and shows it has good reviews. Thats how I was fooled. After my stay and talking with other guests and locals around town I got the full story. Apparently it used to be owned by someone else and maybe someone passed away. It was held up in court for a while and TADA. This place is HORRIBLE. I love Grand Marais and even after pulling in a seeing how run down and crappy it was I still gave it a chance. We just went down to woodland park campground. When we got there there was no welcome, just your doors unlocked and the keys are inside. The resturaunt was closed and the place was like a ghost town. After we went exploring in town we came back to the room to take a shower and the knob fell off, The bad was literally like one of those box mattresses. Maybe 10" thick and felt like a camping Kot. Then try to watch some TV and there's no internet. No Cable. NOTHING. I tried to go ask about the internet and again the office was closed with a note saying to go to their restaurant. Where the only staff i ever see, the one lady told me she only works there, and I would have to email. But i couldn't email there was no service no Wi-Fi. I went to town emailed then no response. finally later i get an email saying is it working now. I spoke with other frustrated guests outside who said there hasn't been any Wi-Fi since they got there the day before. The hallway smelled like moldy water and the door did not go all the way to the bottom so there was a gap with light shining in all night and you could hear people talking clear as day. I woke up really early because I couldn't sleep and still no Wi-Fi. Finally at 6 I left. I was supposed to stay 3 night but it was so bad. I tried calling, going to the office , email..i couldn't reach anyone until like 5 the next day when they finally answered their phone and the guy told me he was the "owner". I told him i would pay for the day we stayed, but i wanted a refund for the other two days. He got real aggressive with me and hung up the phone, then refused to answer again. Then he ran my credit card for $420 and sent an email saying my stay was cancelled. He charged my over $200 a day and probably rented the room to someone else. This place is a SCAM. its literally a crack hotel in a parking lot kind of close to the beach. I wouldn't say on the beach at all.