The Fox by Greene King Inns

Went for a 70th birthday celebration meal with the family. The food and service were first class. We would like to give a special mention for our lovely waitress Clare, who went above and beyond for us. Will definitely be visiting again soon.

The rooms are great we stayed in 6 which was large and very comfortable, the food however was not. We had the steak and ale pie which was was a lovely flavour with mash and veg, the pie was hot but the mash and veg were cold as was the gravy. It tasted like it came out of the microwave unfortunately. The breakfast was also cold no hot plates and no continental buffet on display. Such a shame as we feel this could be great with a few changes. Will stay again but eat elsewhere.

Very nice

Great location The staff were outstanding, The room was excellent. The food was mediocre. We will stay again.

Great room but let down by cleanliness. We checked Into the hotel and just wanted to drop our bags off and go back out to explore bury St Edmunds more. Once back from a great wander around we returned to the room. Our room was a superior room and had an amazing double bath in the room. Unfortunately there is no products that you would expect to use in an amazing bath. So out I go again to purchase some bubbles. Upon my return I started to run the bath and discovered an unexpected amount of dust in the bath. This resulted in me cleaning the bath before we entered. One in the bath it was very nice. But unfortunately while laying in the bath your eyes are then attracted to sounding areas and the dust was everywhere. I can only assume that the room had not been stayed in for a while and had got dusty from the previous clean. This then resulted in us not feeling very satisfied about paying a premium price (£184.00) for a superior room. Things got worse unfortunately the room was very grubby and could do with a freshen up! Staff in the pub were very nice but unfortunately got our order wrong when we had breakfast. They gave us another couples order and they had ours. We should have complained but we had planned a nice weekend away for valentines and didn’t want the confrontation. The whole hotel and pub are very tired and could be absolutely amazing. Room very grubby but a beautiful space. Few things need replacing and cleaning and painting.

The most miserable place and servers I’ve ever met. Nothing to eat everything I asked for not available coffee maker rude as hell 2 other ladies running about like blue a..e flies whilst she lorded over them. Dirty tables, no trays,saucers, suger in box at end off till. They place needs a revamp of staff.