Dmitrii
6 أبريل 2025
Very disappointed with my stay. I booked a business class room but the room I was given was completely different and not as described. The room was so cold that I had to sleep in my clothes and I was still freezing - the floor heating did not work and they did not give me a remote for the air conditioner. My store bought water bottle froze overnight as if it had been in the freezer - that's how cold it was. There were no toiletries and the towel was tiny - barely enough to dry my hands. Check in is not until 6pm which is very inconvenient. The most alarming thing is that the door opens with a simple code "1234" without any key card. They gave me a card, it only turned on the electricity in the room when I entered and that’s it. Where is the security of the door? In the middle of the night the landline phone in my room started ringing very loudly - louder than any alarm clock, probably heard throughout the entire hotel. I jumped up abruptly. I picked up the phone, no one answered. Then someone started slamming doors in the hallway. I really felt unsafe and couldn’t sleep anymore, the simple password to the door was stuck in my head. One of the worst night experiences I’ve ever had. I don’t recommend this place.
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