Best Butcombe Hotels

"Great location, easy service, spotless ☺️ Will definitely be returning and recommending"

"Reception and staff, shuttle bus etc. Were very helpful, welcoming and friendly. Hotel very clean, food limited menu but lovely food. Shuttle bus fantastic. No other amenities. Bar was awaiting delivery of draft and bottled beer for 3 days so we had to go somewhere else for a drink. We had booked late check out and were woken up by housekeeping early, explained we had late check out but were woken again by phonecall from Reception asking us to vacate room, it took me to go to reception with proof to which the woman responded 'oh it must be on other server' ??????? Why wasn't it checked then? Completely disorganised. I spent the time I paid for late check prooving I'd paid for it??????? No apologies! Very disappointed. So no drinks or explanation as to why they had let it run out if as they said hotel was 'booked out' that weekend so they should have made sure they had stock and absolutely no regard into what I'd booked and paid for! Really felt sorry for ground staff as management should take responsibility for these issues instead of letting the staff at hotel get burdened with management mistakes! Very let down with mis information and not very good management skills and planning for their visitors stays!"

"Hotel is located across the road from the Airport via two flights of stairs and a covered walk. Bar food in hotel was good and well priced for a weary traveller. Room was large with a sofa and work desk provided. Only problem experience was with the shower drainage which did not work well and anted to overflow into the room hence the need for an on off shower! Hotel breakfast was included by TRIP.COM which was really great as they opened a small continental breakfast area with cereals, yogurts, toast etc from 04:00AM with hot food service commencing from 06:00 onwards. Hotel is recommended for a one night airport transit stay."

"All good. However couple next door were up 6.30. We could hear voices which woke us. (Thought the telly was on). Maybe a polite notice saying please be aware voices travel through done walks. Fortunately we did have an early start ourselves. Just a bit earlier"