كورازون كابو، إيه نوبل هاوس ريزورت

The service was terrible

Our stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short. The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way. We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience. The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity. Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience. Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room. Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much. In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.

The hotel is first class, from the restaurants, the rooms, the rooftop, pools, everything, but I was very impressed with the service, people always smiling, regarding you always trying to help you and serve you, specially Angel in the beach club and Sandi at the Camaleón café, they deserve a raise, I’m glad I picked this hotel for a quick getaway.

The view is amazing with an incredible staff and expert service. The head server Michel, with Luis and Mario took special extra care of us and made this an incredible experience. We could spend every morning here.

Monica is the best!!! She so professional, we got the best service ever!!! Thanks for the wonderful experience at the rooftop delicious drinks and food highly recommend!!

My mom and I had the most wonderful experience at Corazón Cabo Resort & Spa. This is a truly elegant and classy hotel—with breathtaking views, exceptional service, and a warm, relaxed atmosphere. As a member, I felt genuinely cared for from the moment we arrived. The staff was consistently friendly and attentive—there was always someone available with a smile and ready to help. The resort offers perfect views of Los Cabos and Medano Beach (the only swimmable beach in Cabo) and has several pools, bars, and restaurants. While our room didn’t have a view, it was very spacious with a mini kitchen and living room, and just steps away from the beautiful infinity pool. One of the highlights of our stay was our mornings by the pool. The poolside waiter (I wish I remembered his name!) greeted us every morning with a smile and took amazing care of us—serving breakfast, cocos, drinks, and even champagne. He made sure we were comfortable and always adjusted our umbrella for perfect shade. That level of personal care truly stood out. We also visited the Sparitual Spa twice and had an incredible experience. Edgar gave my mom a wonderful massage, and I had a fantastic massage and facial with Diana. Roxana gave my mom a rejuvenating facial. Cristal pampered us after with tea and warming shoulder pads, and Angelica at reception made everything smooth and welcoming. A huge thank you to Wendy from the activities team—she booked our dolphin swim, cooking class, Balandra Beach trip, and sunset dinner cruise. She was amazing in following up and making sure everything was perfect. Her energy and personal attention made a big difference! We also enjoyed delicious food at Atleta (right on the beach with spectacular views), Baja Brewing (higher up for stunning views), and the beautiful Rooftop 360 pool and restaurant (an absolute must for sunsets!). This resort isn’t huge, and we loved that because everything was close and accessible, especially for my 72-year-old mom. There was visible security everywhere, and we always felt very safe—both around the hotel and the Beach Club. We’re already planning to return in December! Thank you, Corazón Cabo, for giving us such a beautiful, safe, and memorable experience. We can’t wait to come back this paradise!