Mekong Riverside Boutique Resort & Spa

The staff here went above and beyond for us. I emailed before our check in to ask for a bicycle with a toddler seat and they were able to organise it free of charge. When my toddler was in pain with an ear infection they ordered a car to take her to the nearest hospital. The resort gardens are really beautiful. We liked how the pool was shallow at one end gradually getting deeper. The food was tasty.

From the moment I arrived, the beauty of this place was breathtaking. The hotel staff greeted me a warm welcome. Especially the man who worked at the reception area, he was super friendly and hospitable. The room at the lakeview bungalow was clean with an exquisite view of the lake. The garden is lush and spectacular with gorgeous flowers, fruit trees, mesmerizing wildlife. At night when the lights around the lake are lit up, it's a magical sight. The spa treatment was exactly what I needed after a very long 21-hour flight. I didn't have lunch or dinner at their restaurant since I ate with family but the breakfast was delicious. If that's an indication of the other foods that they serve, I would definitely enjoy their lunch and dinner, as well. The only improvements would be to clean the trash from the balcony from previous guests and fix the water temperature of the shower; otherwise, I'd have given a 5-star rating. If you are visiting Vietnam, don't pass up this little gem tucked away in an idyllic nature retreat.

Poor Room Conditions: * The rooms are described as "terrible." * The bedding was stained with blood and not replaced despite a request. * The beds were noisy due to plastic underneath the bedding. * The beds were hard and uncomfortable. * Misleading Star Rating: The reviewer emphasizes that the hotel is "NOT a 4 star." * Subpar Food: The food is described as "pathetic." * Overall Recommendation: The reviewer strongly advises others to "Avoid if you can."