Alivio Hotel Cairns

前台的服務還不錯，但是要注意check in時間是早八點到晚八點。這個地方是在凱恩斯市區，交通比較方便，總體還可以。

Mixed Experience – Great Location, Poor Internet & Breakfast Setup The hotel is in a great location, and the room itself was clean, spacious, and comfortable. Facilities like the car park and lifts were well maintained and met expectations. However, as business travellers, the internet connection was a major letdown. The hotel appears to rely on a hotspot system, which was extremely unreliable—slow speeds and constant disconnections all weekend. Streaming services such as Netflix were unusable, and even basic browsing was frustrating. To make matters worse, the remote control had nearly dead batteries and worked intermittently. We were also disappointed with the rest and breakfast experience. After early starts each day, we were hoping for some quiet downtime in the afternoon, but this was hard to enjoy given the other issues. The weekend breakfast arrangement felt misleading. Instead of onsite breakfast, we received a $20 per person voucher to a nearby café. While the café was pleasant, it only opened at 7:30 am on weekends—not ideal when you're starting work at 6:30–7:00 am. And realistically, $20 doesn’t go far at most cafés these days, so it felt like a cost-cutting workaround rather than a genuine breakfast offering. On a positive note, Clara at reception on Saturday was professional and kind—she did her best to assist, though unfortunately there wasn’t much she could do. It seemed like her manager may have been present but avoided getting involved, which was disappointing given the situation.

少し中心部からは離れていましたが、歩いて10分程度だったので問題なかったです。 お部屋もきれいで快適に過ごせました。 窓からの眺めも良かったです✨ 掃除サービスはなく、フロントでのタオル交換がタイミングが合わないとできなかったので、そこだけ不便でした💦