Guest User
May 9, 2025
This hotel was terrible. Do not be deceived by the pictures like we were. This place is filthy, the bedding looked like it wasn't washed from the previous people who used the room because the flowers they use to make "cute" designs was found on the inside of my bed along with very questionable stains and marks. Our room had 1 less towel, and we were 2 people sharing. When we asked for another towel in the evening, they said they don't have at that moment they will send one to our room the next morning. I am still waiting for that towel. At check out, the staff also accused us of eating their packed nuts from the mini bar, which we did not do. They insisted the cleaning staff said the packet was gone from the room. We didn't even spend time in the hotel because the hotel was filthy and we really only needed a place to sleep for 1 night. The man with the glasses at the front desk was very rude at check out. They also "stored" our bags outside in the boiling hot sun. If we knew they were doing that we would have kept our bags because we had food stuff and desserts in our bags. Our bags were left outside in the sun for over 4 hours. Thank goodness our stay was 1 night because I wouldn't have survived a second night. That one night was the worst sleep I've ever had, sleeping on top of dirty, questionable bedding.