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We booked a family holiday for 11,family from Australia joined us,it was the best holiday we have ever had,the staff from reception to the entertainment staff and the help and courtesy we we were given was fantastic,nothing was too much trouble,Charles in entertainment was outstanding,he spent so much time with the kids,he worked very long hours and was always cheerful,bar staff were most helpful and entertaining,they kept the Majorcan mojitos flowing lol...Tony's specials....there was a lovely married couple who waited on us and we've forgot there names but they looked after us every day and night...hotel arranged a mobility scooter which arrived in five minutes...we loved our stay here and can't recommend it highly enough,fantastic for the kids,the rooms are spotless and so are the surrounding areas...thanks for such a wonderful and memorable holiday..best ever

Stayed as a family of 3 in the first 6 nights of June in a superior apartment. Paid extra, (this is new), for a pool view and pool towels. We had the very top floor which was ok apart from the first night when we arrived to find the lift broken and had to carry luggage up 3 flights of stairs. Top floor also has no shade on the balcony so if you like that then request one lower. This was our 4th visit, having been before in 2014, 2021, and 2023. And it was not the same experience! With the departure of the lovely Rudi and no more evening buffet, what had also disappeared was any decent evening entertainment and bar service with a smile. Instead there was a kids show which we missed as eating out and when we returned they were just wrapping everything up at 10:30pm and said right kids that’s it and parents I’m sure you also want to go to bed and so off everyone dutifully went in a mass exodus. Where are the fantastic shows? The party in the pool? The BBQ night and parrot show? The lovely cocktails served til nearly midnight? The atmosphere? Oh dear, what has happened? Breakfasts were as good as usual, especially the lady who does the eggs who is lovely and will cook to order. However clearly breakfast supplies are so good we witnessed many tables taking piles of bread, eggs, and fruit and shoving them in their bags clearly for a cheap lunch. Many of the sunloungers need replacing and are not very clean, the step in the jacuzzi pool was broken, and the paddles for ping pong are worn. No money is being invested. Entertainment cut back, staff cut back. Why? Also on one night we had a meal booked at Churchills on the marina, which is excellent do go, yet reception appeared to have a broken phone and couldn’t call a taxi, although they did provide a very good shrug of the shoulders. We walked to the Cala Azul which we have also stayed in many times and got a taxi in 5 mins and a smile which was nice. Overall we enjoyed our holiday as we are fortunate to be able to eat out every night and Cala D’Or is great but this hotel has lost its sparkle for us. If you have very little ones then you may enjoy it especially if you like an early bedtime and a takeaway pizza for dinner which the hotel now provides. We will return to Cala D’Or but I think we had the best out of this hotel and so like Rudi we will also now retire!

Enjoyed the holiday the apartment was immaculate the staff were very friendly the food served at breakfast was top quality all the children’s entertainment were amazing with my great granddaughter a thoroughly enjoyable experience I will be back thank you to all the team from reception to housekeeping

We have just got home from a brilliant 10 night stay - this place is a gem! The apartments are spacious & cleaned every other day, the balcony is huge and we miss having breakfast on it every morning! The pool area is fab, albeit a bit slippy but water shoes/no running and we were ok. We got a sun bed every day - at all different times of the day. Every member of staff we encountered were so lovely - the bar staff, reception, the cleaners, the animation team are so engaging with all the kids - special shout out to Charles who made our kids time so fun! We ate at the pool bar a few times & the food can't be faulted. It's in a perfect area with the beach, restaurants and kids play parks all within 5/10 mins. We had such a good holiday we are looking to come back next year :)

We had a fantastic stay at Cala D’Or Playa Apartments. The hotel is very tidy, well-presented and the amenities were excellent. The pool was a real highlight — with water slides for the kids and a layout that made it easier to keep an eye on them. With four children it’s not always easy to know where they all are at once, but here we could usually see them whether they were in the pool or in the play park nearby. What really stood out was the staff. Jose and Isa (I think that was her name) were brilliant — attentive, friendly, and couldn’t do enough for us. They are a real credit to the hotel. The entertainment team was also fantastic. Charles built a great bond with our children, and all four entertainers were constantly engaging and playing with the kids, which made their holiday extra special. I’d read some reviews saying drinks were pricey, but I didn’t find that at all. A pint was around £4.10 and a bottle of wine about £20, which is more or less what we’d pay back home. The only slight downside was how slippy the floor around the pool could get. The hotel does make efforts to manage it, but it’s something to watch if the kids are running about. We came prepared with pool shoes, which helped a lot. Another positive was the presence of a lifeguard at the pool — although attentiveness varied, the two female lifeguards in particular were excellent. Overall, this is a great, reasonably priced hotel with outstanding staff and a family-friendly atmosphere. We’d happily recommend it and would definitely return

Just returning home from a fabulous holiday at this hotel. Stayed room 126. Lovely quiet room. Staff all over hotel amazing especially the animation crew Charles, Alex and Karolina. My kids adored them. Very clean hotel and they made some lovely friends. Sunbeds were not an issue if you were down before 10am. Would highly recommend and would love to return in the future!!