Inturotel Esmeralda Garden

還不錯，房間很大 就是每天衹給一瓶水

Cannot find fault with this complex, apartment is large and very clean,maids are here almost everyday, pool area is excellent and can always access loungers and reception is always helpful along with our jet2 rep 10/10 will definitely retun to this hotel

Put in a noisy room above a boiler that kicks out 80 decibels & vibrating through the room put up with no sleep at all for 10 days got a move late in holiday. Made me ill with tooth abscess had to get antibiotics have lost my tooth low immune system because of no sleep. Horrible man on reception on last night was saying not helpful teasing we had missed our bus ride he was very unhappy and wouldn’t get us a taxi and said we had to walk to the other building to reception for help but they are all linked. The worst hotel I have stayed in don’t know what help you would get in a true emergency. Accommodation extremely poor for the money very tired decor noisy room pool bar only open until 5:30pm. I have never done a bad review in all my years until now. The truly awful security guy/receptionist needs a change of job. Said we were the worst guests he’d ever met. An utter wind up merchant when you are waiting for your transfer to go home.