Gavimar Cala Gran Hotel and Apartments

Hotel is very clean, the all inclusive food is about the standard of a 3 star hotel. What we ate was fine, plenty of choice. We did eat out a few evenings out of choice which we planned to do anyway, but overall the food was plentiful, hot and good enough. The noise from outside the hotel woke us up early each morning. First night, a gardener cutting the trees woke us at 8am. Second night, cars using their horns around 8am, this is by no means a hotel fault! It couldn't be helped. Third night, which sounded like a cleaner using a vacuum as early as 8am? On the last day at 10.15am prior to checkout the cleaner walked into the room expecting us to be out, we were semi dressed which was slightly embarrassing! Surely cleaner shouldn't be going into the room until after the 11am checkout time? The close area to the hotel is very clean and lovely, although on a cold, cloudy day, we struggled to find something to do within the area as we had already visited the marina the previous day. I wouldn't recommend this area for children as close by there is very little else to do other than beach or swimming pool activities. If I were to stay in cala d'Or again I'd consider renting a car so we had more freedom to visit further. Overall, the hot is fab, we really couldn't complain at all for the price we paid.

We came home yesterday from a one week all inclusive stay. We are a family of 5. The good points were: the entertainment for kids and adults at night had a theme each night and enjoyable and the entertainment team were great with the kids. The location is central to bars, restaurants and beaches. The bad points were: The receptionists were extremely slow, we waited for an hour to check in at 23:00 hours at night after travelling all day. We had to fill In forms that could have been filled in while waiting in the Que to speed up the process. We also had to wait for 45 minutes to check out. Check out early as you could miss your transfer. We asked for a late check out and it was declined as the hotel was full, to later find out other people did get a late check out. In general, the receptionists were unfriendly and curt. There was few options for food, there was maybe one option for meat or fish for lunch and dinner. It was tasteless and there was Pepsi not coke. We ended up eating out 5 of the 7 nights as the food was plain and repetitive. The beer was very gassy. The mattress was ROCK hard. We were in a one bedroom apartment, our kids were on the couch which was a bit more comfortable but there was a full week of broken sleep. The air conditioner did not work. The kitchen equipment lacked the ability to make food and what equipment was there had rust on it and unusable. In case this is helpful, Cala D’or is expensive for food and drink we paid about €40 for breakfast, €50 for lunch and €100 for dinner. For people travelling to Ireland, Tobacco was cheaper in the tobacco shops in Cala D’or - €75 for 5 50g packets of Amber leaf, €76 for 200 B&H gold. It was €99 in the airport for the Amber leaf and €87 for 200 B&H. For the UK, it was cheaper to get your tobacco at the airport, it was €72 for the tobacco in the airport.

Very dated hotel, very dated rooms more so than the pictures let on. Some of the reception staff were a bit rude some not all. Entertainment team werent great bar shuts at 23:00 for all inclusive drinks all entertainment stops at this point the bar still services paid drinks till 23:30. Pools were ok but freezing probably more to do with time of year. Beach opposite hotel was stunning and there are many others similar to it neaby. Food at the hotel wasnt good ive stayed in many all inclusive hotels and this was by far the worst. I wouldnt recommend eating shell fish as its either completly over cooked and solid or under cooked which isnt what you want from shellfish. I found that alot of the food was over cooked i also found a big bowl of food which had mildew on it that i had to point out to the staff to remove as people were eating it which clearly means they are chucking fresh ontop of old and not checking the quality or dates etc. I survived mainly on soup and bread and the brecfast was quite good also (fake bacon, eggs and scrambled egg). The all inclusive drinks were ok for the money paid very much what you would expect of all inclusive really. There seemed to be alot of older couples staying here its a hotel more geared for a pentioners retreat than anything else. Hotel excursions arnt great also tui offer more if you want pirates night etc as there are no transfers for trips. Another thing we werent told if you do plan on staying here is there is a sister hotel down the road that you can use the facilities in that has a massive stage for entertainment unffortunetly we didnt find this out till the day before we left. We were also told breakfast would be laid on for our leaving time as we were 6 in the morning nothing but scraps were there and no breckfast items it was clearly left overs from the later arrivals the night before i will never ever return to this hotel!!!